RETURN POLICY
Last updated January 16, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
To return an item, please email customer service at waveguildrecords@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The item as well as Proof of Purchase, then mail your return to the following address:
Brennan Murphey
Attn: Returns
RMA #
4 San Francisco Road
#1978
Ranchos de Taos, NM 87557
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
The following items cannot be returned:
● 1-on-1 Coaching Calls
● Group Coaching Programs
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A 20% restocking fee will be charged for all returns.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
575-425-0758
waveguildrecords@gmail.com